The Hiring Landscape

Joanne M. Loce, Managing Partner of Fortify Leadership Group and President of Loce Consulting LLC, is an executive coach, consultant and speaker on topics related to strategic human resources, organization and leadership development, culture, change management, and talent management. She brings over 25 years of experience partnering with business leaders to create Human Resources strategy and delivering people related processes that contribute to the bottom line in a variety of industries, including financial services, automotive, pharmaceuticals, consumer products, insurance, chemicals, non-profit, and public agencies and education. Her current coaching and consulting clients include Fortune 500 companies in various industries, state government, and leaders in small to mid-sized firms.

Ms. Loce served as a Program Director for The Conference Board, leading ten industry conferences on talent management, performance management, and the development of emerging leaders. Her most recent corporate role was the Vice President of Talent Management and Organizational Development for Genworth Financial. Ms. Loce was responsible for leading talent management strategies and processes, recruiting, succession planning, and leadership development across global Genworth. Prior to joining Genworth Financial, Ms. Loce worked for Capital One Financial, General Motors, and the Federal Reserve System where she held a variety of roles in which she coached and consulted with senior executive leadership, provided Human Resources strategy and support for her clients, and led enterprise-wide talent management, leadership development, and cross-functional change efforts.

Ms. Loce holds a Bachelor of Arts in Economics from Providence College, a Master of Business Administration and a Master of Industrial and Labor Relations from Cornell University, and a Leadership Coaching Certificate from Georgetown University. She resides with her husband and four children in Mechanicsville, Virginia.

Travis Kistler is a Principal for Oliver Wyman's Organizational Effectiveness practice. Travis helps his clients grow and innovate by resetting how they operate, how they work, and how they build and shape their workforces. He specializes in new business and operating models, digital innovation, customer experience, and enabling business leaders to compete through data and analytics.

As a strategy and business leader with over 20 years of experience, Travis has worked across a variety of industries, including Financial Services, Healthcare, Consumer and Retail products, Technology, and Aerospace and Defense. Prior to joining Oliver Wyman, Travis held leadership roles at Deloitte Consulting, Credit Suisse, and HSBC.

Jayme Gough is the Research Manager for the NACS Research Department. She joined NACS in June of 2017 after having worked for the Alexandria City Public Schools for several years. In addition to administering the NACS State of the Industry Compensation survey and analyzing data for the annual Compensation Report, she manages the NACS category definitions and assists with the State of the Industry enterprise and consumer insights portfolio. Jayme holds a bachelor’s degree in Biochemistry from Bates College and is a certified project manager.